Technical Manager

Bernard Matthews ↗
Norwich, England, England £57k – £74k / yr Full Time 🇬🇧 United Kingdom Posted: 2026-07-02
Full Job Description

Bernard Matthews are seeking a Technical Manager at our site in Great Witchingham. This is a full time, permanent, Monday to Friday position.

Technical Manager Responsibilities:

  • Ensure compliance with all statutory obligations, customer requirements, company policies with respect to food safety and due diligence
  • To develop and implement effective management systems to ensure operational and technical integrity at all times
  • Manage staffing budget technical Spend - Micro / Cleaning / Calibration / Auditing
  • To work alongside fellow Senior Team Members to drive the Business Objectives and Site Profitability
  • Management and co-ordination of both the Technical and Night Hygiene function
  • To maintain and evaluate QMS in line with Company Policy, Customer and legislative requirements
  • To ensure that all auditing and controls required by legislation, enforcement agencies, customers are incorporated into the QMS are implemented and maintained
  • To ensure that the required standards of plant and environmental hygiene are achieved as determined by documented HACCP
  • To ensure that all relevant technical legislation, BM protocols and Customer Policies are communicated effectively throughout the business and that systems are put in place to monitor and review compliance
  • To promote best practice in good manufacturing practices, hygiene procedures, due diligence and other food safety systems
  • To develop and maintain strong relationships with customers and ensure that all requests are responded to appropriately and in the correct timescales
  • To constantly seek improvements in our process technology and to provide support and advice to production departments in improving/problem solving process issues
  • To identify areas of site food safety risks (product, equipment, process, environmental and welfare) and implementing systems and procedures to eliminate/reduce hazards
  • To ensure that all departmental expenditure is kept within agreed targets and appropriate control systems are in place and adhered to
  • To ensure training and development needs are identified and that appropriate systems are in place to monitor performance for all employees within the department
  • To actively and effectively manage and promote a safety culture within the site ensuring all health and safety requirements are met, regularly reviewed and actions plans developed and implemented
  • To participate in the decision making process and taking collective responsibility for the development and implementation of the business strategy
  • Develop and implement a site plan to deliver continuous improvement against quality, technical and cost KPIs and ensure that the factory & suppliers maintain the standards required by all customers and relevant codes of practice/guidelines

About You:

  • Understanding of production environments in a medium to large manufacturing organisation
  • Able to cope with the demands of high levels of flexibility and short lead times whilst maintaining conformance to specifications
  • Experience of working in a chilled retail environment
  • Demonstrable track record of delivering continuous improvement in technical & food safety standards
  • Experience of managing internal & external auditing processes & requirements
  • Excellent track record of managing teams, building capability, addressing any issues effectively and in compliance with legislative and company policies & procedures
  • Ability to clearly communicate and influence internally and externally at all levels of an organisation
  • Self motivated and highly resilient
  • A high level of flexibility is required and ability to problem solve in a fast paced environment with sometimes conflicting needs & wants
  • Industry recognised Technical qualification – HND/Degree or equivalent
  • Advanced HACCP
  • Advanced Food Safety
  • Internal Auditing Qualification

Job Types: Full-time, Permanent

Benefits:

  • Company pension
  • Discounted or free food
  • Employee discount
  • Free parking
  • On-site parking
  • Referral programme
  • Store discount

Schedule:

  • Monday to Friday

Ability to commute/relocate:

  • Norwich: reliably commute or plan to relocate before starting work (required)

Education:

  • Certificate of Higher Education (preferred)

Licence/Certification:

  • Advanced HACCP (preferred)
  • Advanced Food Safety (preferred)
  • Industry recognised Technical Qualification (preferred)
  • Internal Auditing Qualification (preferred)

Work Location: In person

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📋 Job Overview

Company Bernard Matthews
Location Norwich, England, England
Salary £57k – £74k / yr
Job Type Full Time
Posted 2026-07-02
Deadline 2026-09-02
Country 🇬🇧 United Kingdom

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