Lettings Referencing Administrator

Job Title: Referencing Administrator

Salary: £24k - £28k per annum (depending on skillset and experience)

Location: Fully Remote

Hours: Monday - Friday (09:00am to 17:30pm) and 1 in 4 Saturdays (09:00am - 13:00pm)

Company Overview:

Tenancy360 is a fast-paced tenant referencing company that provides comprehensive tenant referencing services to landlords, letting agents, and property managers. We are committed to helping our clients make informed decisions when it comes to selecting suitable tenants for their properties.

Job Description:

We are currently seeking a highly motivated and detail-oriented Referencing Administrator to join our team. The successful candidate will be responsible for assessing tenant documents in line with government legislation, answering phone calls, live chats, and emails, gathering employment references, and previous landlord references.

Responsibilities:

• Assessing tenant documents such as passports, visas, and proof of address in line with government legislation
• Communicating with clients via phone calls, live chats, and emails
• Gathering employment references and previous landlord references via phone and email
• Maintaining accurate records of all tenant references
• Managing and prioritising a high volume of work in a fast-paced environment
• Providing excellent customer service

Requirements:

• Excellent attention to detail and accuracy
• Strong communication and interpersonal skills
• Ability to work under pressure and in a fast-paced environment
• Good organisational and time management skills
• Proficient in Microsoft Office
• Ability to work independently and as part of a team
• A positive and proactive attitude towards work

This is a full-time position, and the successful candidate will be based remotely but with the occasionally requirement to travel into a London based office (expenses paid).

If you are passionate about providing excellent customer service and have a keen eye for detail, then we would love to hear from you.

Please submit your CV and a cover letter explaining why you are the right candidate for the role.

Job Types: Full-time, Permanent

Salary: £24,000.00-£28,000.00 per year

Benefits:

• Work from home

Schedule:

• Monday to Friday

Application question(s):

• Are you comfortable working in a remote setting?
• Are you willing to undergo a background check, in accordance with local law/regulations?

Work Location: Remote