Customer Service (Office based)

Tempus personnel is looking for a Customer Service Representative to join our clients team in Northampton, United Kingdom. The successful candidate will be responsible for providing excellent customer service to our customers, both in person and over the phone.

Responsibilities

• Respond to customer inquiries in a timely and professional manner

• Resolve customer complaints and inquiries

• Maintain accurate customer records

• Provide product and service information

• Process orders and payments

• Follow up with customers to ensure satisfaction

• Ensure customer service standards are met

Requirements

• Proven customer service experience

• Excellent communication and interpersonal skills

• Ability to work independently and as part of a team

• Ability to multi-task and prioritise tasks

• Proficient in Microsoft Office and other software applications