Equestrian Shop Assistant

Saddle Up and Ride
Hereford, England, England Competitive Salary Full Time 🇬🇧 United Kingdom Posted: 2026-06-24
Full Job Description

Location: Clyro, HR3 5LE

Are you passionate about horses and equestrian sports?
Do you have a keen eye for quality equestrian products and enjoy assisting customers with their needs?

We are currently seeking a dedicated and knowledgeable Equestrian Shop Assistant to join our team at Saddle Up and Ride, a reputable and thriving equestrian shop.

Job Description: As an Equestrian Shop Assistant, you will be an integral part of our team, providing excellent customer service and support in our equestrian retail environment. Your role will involve interacting with customers, understanding their requirements, and assisting them in finding the right products. Your responsibilities will include, but are not limited to:

  • Greeting customers and providing them with a warm welcome upon entering the shop.
  • Assisting customers in selecting appropriate equestrian products, including riding apparel, equipment, and accessories.
  • Providing detailed product information, including features, benefits, and sizing guidelines, to help customers make informed purchasing decisions.
  • Maintaining a clean and organised shop floor, ensuring merchandise is attractively displayed and regularly restocked.
  • Processing transactions accurately, and handling cash and card payments.
  • Responding to customer enquiries, resolving any issues or complaints in a professional and timely manner.
  • Keeping up-to-date with industry trends and new product releases to provide valuable insights to customers.
  • Collaborating with the team to achieve sales targets and contribute to the overall success of the shop.
  • Assisting with inventory management, including receiving, unpacking, and organising deliveries.

Qualifications and Skills:

  • Genuine passion for the equestrian world
  • Previous experience in a customer service or retail role is preferred.
  • Excellent communication and interpersonal skills, with the ability to build rapport with customers.
  • Strong product knowledge of equestrian equipment, clothing, and accessories.
  • Good organisational skills and attention to detail to ensure the shop is clean, tidy, and well-maintained.
  • Ability to work effectively in a team environment and contribute to a positive and supportive workplace culture.
  • Flexibility to work weekends and holidays, as required.
  • Salary dependent on experience

How to Apply: If you are passionate about the equestrian world and believe you have the skills and enthusiasm to excel in this role, please submit your CV and a cover letter to trails@freerein.co.uk.

In your cover letter, please highlight your relevant experience and explain why you would be a great fit for our team.

We appreciate all applications; however, only candidates selected for an interview will be contacted.

Job Type: Part-time

Benefits:

  • On-site parking
  • Store discount

Schedule:

  • 10 hour shift
  • Day shift
  • Monday to Friday
  • Weekend availability

Ability to commute/relocate:

  • Hereford: reliably commute or plan to relocate before starting work (required)

Work Location: In person

Application deadline: 02/06/2023
Expected start date: 19/06/2023

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📋 Job Overview

Company Saddle Up and Ride
Location Hereford, England, England
Salary Competitive Salary
Job Type Full Time
Posted 2026-06-24
Deadline 2026-08-24
Country 🇬🇧 United Kingdom

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