Workplace Manager
Red Hat Software ↗Full Job Description
About the job:
Workplace Management:
Finance:
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The Red Hat Global Workplace Solutions team is looking for a Workplace Manager to join the team at our London location. This person will be working with a local, and regional, team of facility operations professionals in support of large site management. This role will be responsible for: driving office services & programs; implementing GWS initiatives; office communications; space utilization management; identifying trends, patterns & relationships in data analytics; finance tracking, budgeting & invoice processing. May also be responsible for leading local team(s) by providing subject matter expertise, leadership skills, and oversight. This position is for someone who is highly self-motivated, strives for excellence, adapts well to change, is solutions & data driven, and has strong time and task management in a fast paced corporate environment.
What you will do:
First Point of Contact:
Serves as the primary POC for associates, customers, vendors, property management and other guests.- Employee resource management; connecting associates with Red Hat services, communities, and culture.
- Responsible for front-of-house presentability/presence and meeting room readiness.
- Maintains best in class customer service delivery at all times.
Workplace Management:
Responsible for driving office services, programs and other GWS initiatives.- Regional program team support, including Team Lead responsibilities.
- Space utilization auditing & management; assessing seating needs, furniture/equipment layouts and growth requirements.
- Manage regional projects from start to finish, including preparing & presenting business justifications, scope of work & budget requirements, ROI, ongoing real-time on-demand status updates, etc.
- Responsible for workplace compliance with health, safety & environment policies.
- Coordinate with Red Hat Branding to ensure site branding is effective, maintained and adheres to policy.
- Responsible for facility maintenance and site operational efficiency.
- Site service and program communications, building notifications, and office mailing list management.
- Event planning & meeting support; coordinating activities to support cross-functional office events, meetings and parties.
- Manages site intranet presence; updating site information, contact details, access requirements and emergency details.
- Supports local and regional security systems/team to ensure adherence to the global Red Hat security policy.
- May also be responsible for leading a local team(s) by providing subject matter expertise, leadership skills, and oversight to ensure deliverables & services provided are of quality, on time, and completed using best practice tools & processes.
Finance:
Site budget creation, tracking and forecasting, including rent, utilities and other operating costs.- Invoice & expense tracking.
- May be responsible for the creation, tracking and forecasting of team and/or project budgets.
- Purchase Order creation, receiving, & tracking.
- Vendor management: vendor selection, quality control, contract review and on-site POC.
- 5+ years of related experience with bachelor’s degree or equivalent work experience.
- Strong communication skills, with focus on empathy, positive language and clear communication strategies.
- Well developed interpersonal skills with an ability to quickly establish/grow strategic relationships.
- Adept at managing relationships & expectations across competing priorities with a proven ability to drive organization in teams.
- Able to utilize knowledge of company culture and business perspective to shape decision making and help align associates around a common goal.
- Developed critical thinking skills with a focus on research, creative thinking and logical reasoning.
- Comfortable taking quick independent action to capitalize on opportunities, to midgate complications and to add value.
- Strong ability to capture, organize/display, analyze, and apply data toward problem solving and critical thinking.
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